Privacy Policy

1. General

Gologlogistic OÜ (registry code EE101962759, address Tallinn, Estonia) is committed to protecting your personal data. This privacy policy explains what data we collect, how we use it, what rights you have, and how we ensure compliance with GDPR and Estonian Personal Data Protection Act requirements.

Using our website and ordering services means you have read and agree to the practices described in this document.

2. What data we collect

2.1. Contact information

  • Name
  • Phone number
  • Email address
  • Address (for pickup and delivery)

2.2. Service information

  • Service type (furniture removal, waste removal, moving, etc.)
  • Service description and volume
  • Photos (if sent)
  • Preferred date and time
  • Special requirements and instructions

2.3. Technical data

  • IP address
  • Browser data
  • Cookies (see section 6)
  • Usage statistics

3. Why we collect data

Service provision: To provide you with services, make price quotes, and arrange logistics.

Communication: To communicate with you, send confirmations and notifications.

Billing: To create invoices and manage payments.

Legal requirements: To comply with accounting and waste management requirements.

Service improvement: To analyze usage statistics and develop services.

4. How we protect your data

  • All data is stored on secure servers in Europe
  • Access is limited to authorized employees only
  • We use SSL encryption for data transmission
  • Regular security checks and updates
  • Employee training on data protection

5. Who we share data with

We only share data when necessary and with the following partners:

  • Drivers and staff: To fulfill orders
  • Waste facilities: To arrange waste delivery
  • Tax and accounting services: To meet legal requirements
  • Payment service provider: To process payments
  • IT service provider: For system maintenance

We do not sell or transfer data to third parties for marketing purposes.

6. Cookies

Our website uses cookies to improve user experience and collect analytical information. You can change your browser settings to block cookies, but this may affect website functionality.

  • Essential cookies: Necessary for website operation
  • Analytical cookies: Anonymous usage statistics
  • Preference cookies: To remember your choices

7. Your rights

GDPR gives you the following rights regarding your personal data:

  • Right of access: To view what data we have stored about you
  • Right to rectification: To request correction of incorrect data
  • Right to erasure: To request deletion of data (as permitted by law)
  • Right to restriction: To limit data usage
  • Right to data portability: To transfer data to another service
  • Right to object: To contest data processing

If you want to use these rights, contact us at [email protected] or call +372 5350 4299.

8. Data retention

We retain data only as long as necessary:

  • Customer data: 7 years from last service provision (accounting law)
  • Order data: 5 years from order fulfillment
  • Technical data: 2 years
  • Security logs: 30 days

9. Changes to the policy

We may update this privacy policy from time to time. Changes will be published on this website and will take effect from the publication date. Significant changes will also be communicated by email.

10. Contact information

If you have questions about our privacy policy or want to exercise your rights, contact us:

Gologlogistic OÜ

Registry code: EE101962759

Email: [email protected]

Phone: +372 5350 4299

Address: Tallinn, Estonia

If you are dissatisfied with our data protection, you have the right to contact the Data Protection Inspectorate.